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What Does 2021 Hold For ECommerce? Thoughts On Shopify's "Future Of ECommerce" Report

Episode Summary

If there’s one organization that knows what the future of ecommerce holds, it is Shopify. Even in a turbulent and unpredictable year like 2020, there are were undeniable trends that indicate what the future of ecommerce looks like. Shopify recently released a report, The Future Of Commerce in 2021, and it is great: An amazing, thorough, and insightful piece, lots of data, statistics, and actionable insights from Shopify. And a global perspective A rundown of Shopify’s Shopify Plus’ annual report on global ecommerce trends. This short episode is a quick review of what some trends may be in 2021. Here are the five trends that Shopify notes: 1. Ecommerce boom fuels record online competition 2. New consumer behaviors reshape future of retail 3. Fulfillment emerges as competitive differentiator 4. Brand building challenged by marketplace dominance 5. Retention becomes a top priority as acquisition costs spike In this short solo episode, I want to share my thoughts on some of these takeaways, because there is a ton of interesting meat in here. Listen in! Link to the Shopify "Future of ECommerce": https://www.shopify.com/enterprise/the-future-of-ecommerce